Scheduling and records of occupational health. In a single system.
CITSmart Saúde is a health management system focused on occupational health. It brings together queue management, patient registration, multi-professional scheduling, electronic health records by specialty, dental records, health programs, medical certificates and leave, pharmacy, stock, billing, and reports, with access set by user profile.
4 institutionsrunning CITSmart Saúde in production
Over 52,000active patients
Over 780users
What it is
From check-in to billing, occupational health in a single system.
CITSmart Saúde is a health management system focused on occupational health, used in the web browser. It organizes the clinical and administrative routine: who sees the patient, when, what went into the record, and what left the stock.
Everything in one system
Queue management, registration, scheduling, records, health programs, cases and leave, pharmacy, stock, billing, reports, and administration all work on the same registry of patients and professionals.
Clinical and occupational together
The same record holds the clinical visit, the dental chart, and the vaccination card, alongside the PCMSO occupational health program, the medical board, certificates, and leave.
Each person sees what they should
Administration defines, by profile, which modules and which parts of the record each professional can access. Physical therapy, for example, does not see the psychiatry record.
Modules
Care modules on the same registry.
From the check-in queue to billing: registration, scheduling, electronic and dental records, health programs, cases and leave, pharmacy, stock, reports, and administration.
Queue management
Electronic control of tickets and queues, from check-in to the service window.
Administrative registration
Patients, professionals, suppliers, and exams. Patients can be entered by hand or come from the HR system, including employees and dependents.
Scheduling
Weekly and monthly views, a time grid per professional, and search across the schedules of several professionals, such as doctors, nurses, and physical therapists.
Electronic health records
Divided by specialty, such as nursing, medicine, and social work, with specific forms for each type of visit.
Dental records
Marks a tooth or a group of teeth, records findings and procedures performed, with a history per tooth.
Health programs
Creates programs, such as vaccination, filters who should take part, and sends the invite by email with instructions.
Cases and leave
Records external medical certificates, with institution, days, and ICD code when available, and sends each one for validation by a physician.
Pharmacy
Medication dispensing control linked to the patient's visit.
Stock
Inbound and outbound movement of supplies, medicines, and vaccines by storage unit, with supplier, batch, and expiry date.
Billing
Billing for visits, in the same system as registration, scheduling, and records.
Reports
Reports in PDF, in Excel, on screen, and as charts, plus a management dashboard for visits and stock.
Administration
Security profiles and access control: who uses the system, with which permissions, and what they see in each module.
Features
What CITSmart Saúde does in patient care.
From the schedule to the patient's history, what the team uses in every visit.
Book, reschedule, block
Books, cancels, moves to another day or another professional, fits in extra patients, records no-shows, and blocks the schedule for vacation, medical leave, and holidays.
Questionnaires by specialty
Each institution builds the forms for each specialty and type of visit: nursing triage, medical visit, emergency, physical therapy.
From triage to the visit
The physician can see part of what nursing recorded at triage, such as blood pressure and temperature, without opening the nursing screen.
Traceable history
Each entry shows whether it is finished or in progress and who provided care. It can be printed and signed. A canceled entry stays visible with its reason and is left out of the printed record.
Stock linked to care
When nursing records the supply or medicine used, the system deducts it from stock. The inventory adjusts what has expired.
Billing and invoicing
Automated financial processes, from billing to payment tracking.
Occupational and clinical
in the same recordOccupational health certificates (ASO), PCMSO, medical board, periodic health assessment, certificates, and leave sit alongside the clinical visit, the dental chart, and the vaccination card.
Records by specialty
configurable per institutionSections for general medicine, nursing, psychology, social work, nutrition, physical therapy, psychiatry, cardiology, pediatrics, dentistry, and others, adjusted to each institution without changing the product.
Role-based access
each person sees what they shouldThe nursing profile, for example, sees the modules and the parts of the record that the administration team has opened to it.
Traceable history
cancellation with a reasonA canceled entry does not disappear: it stays in the history with its reason, left out of the printed record.
HR integration
both waysReceives employee and dependent data from the HR system and can send certificate and leave data to it or to another system.
Runs where the institution needs
own server or private cloudBuilt in Java, it runs on a server in the institution's data center or in a container on a private cloud, on the main relational databases.
Frequently asked questions
Common questions about CITSmart Saúde.
Where is CITSmart Saúde in use?
At four institutions in the public and private sectors, including Brazil's Supreme Federal Court (STF) and the Santa Catarina State Public Prosecutor's Office (MPSC), with over 52,000 active patients and over 780 users. The system focuses on occupational health, with clinical care in the same record.
Does every professional see the whole record?
Only if the institution sets it up that way. The record is divided by specialty, and access is defined by profile in the administration module. The medical team, for example, can see part of what nursing recorded at triage, such as blood pressure and temperature, without accessing the nursing screen.
Does the system manage occupational health (PCMSO)?
Yes. The same record holds the ASO, the PCMSO, the medical board, and the periodic health assessment. The cases and leave module records external medical certificates and sends each one for validation: the physician checks the information and approves or rejects the leave or the medical examination.
Do I need to replace all my current systems?
Not necessarily. The patient registry can be fed by the HR system, with employees and dependents, and certificate and leave data can be sent to it or to another system at the institution.
How do I buy this?
Through four routes: direct sales, AWS Marketplace, SERPRO and TELEBRAS. Public bodies often find the shortest path through the state owned companies they already contract with. The detail of each route is at centralit.com.br/en/how-to-buy.
Services
From diagnostics to operation, with Central IT alongside you.
Specialized services to take CITSmart Saúde off paper and evolve it as the institution's management maturity grows.
Process diagnostics
Mapping the care flow, priority modules, and integrations before deployment.
Assisted deployment
Configuration of modules, schedules, questionnaires by specialty, access profiles, stock, and billing, with go-live supported by Central IT.
Data migration
Import of the registrations, histories, and digitized records the institution already has.
Digital integration
Integration with the HR system and with other systems the institution already uses.
Team training
Training clinical and administrative teams on flows, schedules, and dashboards.
Support and continuous evolution
Follow-up, SLA, and system evolution as the operation matures.
Next step
Bring occupational health into a single system.
From check-in to billing, in a single system. Schedule a demo and see CITSmart Saúde applied to your institution's reality.
Talk to a specialist